Getting Started with IntelliAM: FAQs

We are excited to provide you with access to IntelliAM, our new machine learning-powered platform designed to give you a comprehensive overview of your facility's health. This article answers common questions about IntelliAM and provides essential information to help you get started.

Frequently Asked Questions:

1. What is IntelliAM?

• IntelliAM is a machine learning platform that uses equipment data for predictive maintenance and operational improvement insights. As part of your service we're providing a live view of the data collected from your monthly route-based collection data.

2. How will I access IntelliAM?

• You will receive an email from us with the subject line "IntelliAM Access Details". This email will contain a link to the IntelliAM dashboard and instructions on how to set your login details.

3. What features are currently available in IntelliAM?

• Currently, IntelliAM provides:
  • Trend Data Visualisation: Visibility into your route-based data at both asset and site levels.
  • Enhanced Data Analysis: The platform improves your data analysis capabilities by allowing you to quickly identify trends and anomalies.

4. What support and resources are available for IntelliAM?

• We will provide comprehensive training and documentation to help you get started with IntelliAM and understand its future development plans.

5. What future features can I expect in IntelliAM?

• As we continue to develop IntelliAM, you can expect:
  • AI-Powered Alarm Management: IntelliAM will intelligently filter and prioritise alarms, reducing alert fatigue and focusing attention on critical issues.
  • Automated Baseline Management: IntelliAM will automatically establish and monitor performance baselines, enabling the detection of subtle deviations that signal potential problems.
  • Machine Learning Insights: IntelliAM will uncover hidden data patterns and provide actionable insights to support data-driven decisions.

6. Why should I use IntelliAM?

• IntelliAM significantly benefits your operations by providing:
  • Enhanced Predictability: IntelliAM anticipates equipment failures through advanced analysis, enabling proactive maintenance and minimising downtime.
  • Improved Communication: Real-time alerts and intuitive interfaces facilitate seamless team collaboration and faster issue resolution.
  • Increased Workflow Efficiency (Reduced MTTR): IntelliAM streamlines maintenance with clear diagnostics, significantly reducing Mean Time To Repair.
  • Reduced Failure Rates (Increased MTBF): Proactive maintenance through IntelliAM increases Mean Time Between Failures, extending asset lifespan.

7. What additional sensor options are available to enhance IntelliAM?

• IntelliAM supports multiple sensor types to give you a comprehensive view of your asset health:
  • Continuous Sensors: These pull data directly from your PLCs, providing a live, detailed view of asset health.
  • Wireless Sensors: These sensors automate data collection on a schedule, typically once daily, but can be configured to meet your specific needs.
  • Route-Based Sensors: You can expand the number of measurement points for route-based sensors to broaden the view of your facility's health beyond the current displayed data.
  • For more information about expanding sensor options and how they can benefit your operations, please contact sales@intelliam.ai.

8. Who can I contact if I have questions or feedback?

• If you have any questions, please contact our support team at support@intelliam.ai and one of our team will be back in touch as soon as we can. Alternatively you can use the chat box located in the bottom right-hand corner of the IntelliAM Platform which will log an issue with us too. 

9. How can I provide feedback on IntelliAM?

• Your feedback is crucial to the ongoing development of IntelliAM. Please use the chat box located in the bottom right-hand corner of your screen or contact our support team to provide your thoughts and suggestions.